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Home / About Durango toyota in Durango, Co / Durango toyota customer reviews in Durango Co

How Are We Doing?

Helping people is the best part of our jobs, but we want to know that we helped you the way you wanted. We would love it if you wrote us a review or a testimonial. Of course, if you haven’t been to us in Durango yet, then you should stop in first, utilize our services, and then tell us how we did. You can read through some of the testimonials below to get a good idea of what it’s like to do business with us.

Click here to review your experience with Durango Toyota. 

335 Testimonials
5 out of 5 stars
5 star
319
4 star
16
3 star
0
2 star
0
1 star
0
Walk right in and got the cars we needed. Joe Garcia was an excellent in helping us get our cars so wanted. He was Very down to earth and friendly. I like that we were not bothered in our search while walking through the lot looking at cars. Very respectful and responsible and reasonable staff. Devan (hope I got that spelling correctly) in finance was also very helpful a pleasure to talk to and deal with. Thank u both and your entire staff tremendously!
C Bendure
2022-11-13
Had a great experience with Zach Benz, Brian Eisner and the group at Durango Toyota purchasing a 2022 Tundra. Very prompt communication. Answered all mundane questions and the parts department helped some upgraded accessories. Could have went with another dealer who had a truck for me before Durango Toyota. But the customer service made the choice easy. I highly recommend them. DA
Darrin Abby
2022-10-19
I bought my first new car from Durango Toyota. Rod was my salesman and kept me up to date on the progress of the delivery of my car to the dealership and delivered my car to my home once it arrived at the dealership. This was appreciated since I live far away from the dealership. The sales manager was helpful too and gave me a fair price on my trade. I didn't feel pushed to make any decisions I was uncomfortable with and they were transparent about everything involving the sale of my vehicle.
Redheadchaos
2022-09-30
Excellent Customer Service. Our Alternator Went Out While On The Stony Pass Trailhead. We Called Toyota When We Made It Back To Silverton. They Were Closing In An Hour. We Ordered The Part and One Of The Guys In Our Group Ran Up There To Get It While We Made Our Way Back To Ouray. These Guys Were A Lifesaver. Hubby Will Do His Own Review. THANKS DURANGO TOYOTA!!!
Favored Grace
2022-07-24
Just passing through Colorado, needed an oil change and tire rotation. Every other dealer west of the Rockies had week long wait times. Dog friendly and very helpful. Quick service. Way above what i am used to on the east coast
Peter R
2022-07-05
The best car buying experience ever. Recently purchased a 2022 Highlander from Zach Benz my Sales Consultant. Zach went above and beyond what most car buyers expect of a salesmen. First, he was very courteous and enthusiastic. Secondly, he was in contact with me weekly as to when the vehicle would be ready for pick-up. He answered all my questions and felt no pressure to purchase the vehicle. Also, was offered a fair price including any rebates and trade-in value on my previous car. Have no hesitation in recommending relatives and friends to contact Zach for their future car needs. Lastly, would like to mention Deven Beam in Financing. He was very thorough in reviewing all the paperwork pertaining to the sale.Especially, products to maintain the reliability of my new vehicle for years to come.Only took 2 hours from arriving at Durango Motor Company and driving off the lot in my new Highlander. Two thumbs up to DMC and staff!... More
jon brady
2022-04-16
I just purchased my long awaited 2022 Toyota 4Runner and I was extremely happy with the customer service I received. I live in Espanola New Mexico and had been waiting for the local Toyota Dealerships to get a Toyota 4Runner Off-road in stock. My experience in dealing with New Mexico and Durango Colorado was like night and day, NM would tell me they would call me the next day and I would hear from them a week later, when I first contacted Durango, I talked with Jimmy, let him know what I was looking for, the following day, I was literally the new owner of the 4Runner I wanted and couldn't find in NM! My whole experience is surreal, I still can't believe I have my 4Runner! All paperwork was done electronically so all I had to do was sign and drive my vehicle away. Jimmy Crespo is extremely knowledgeable, he explained how my vehicle works, and all the extra features on it. I never felt sales pressure during any of my communication with Jimmy or Alic and would highly recommend this dealership for the purchase of your next vehicle! By the way neither Jimmy or Alic sold me anything that I wasn't aware of, the whole transaction was very open and every detail about what I was buying was explained to me openly and honestly!... More
Yvette Maes
2022-03-27
Amazing experience with Durango Toyota and my sales representative, Zach. Immediately striving to find a vehicle that that covered what I was looking for. When the vehicle I wanted wasn't around anymore and the recommended vehicle wasn't exactly in my spending ballpark. Over the week, Zach showed much patience with me while we continued to narrow down a vehicle. Which we did that covered the things I wanted when I first walked into Durango Toyota. Afterwards, the financial department was very helpful laying out my options to finalize everything. The car will be delivered later on this week. I'm very satisfied with my experience and highly recommend Durango Toyota, ask for Zach. Especially if you're interested in an enjoyable, no-pressure, joyful car purchasing experience.... More
Ty Sosy
2022-03-21
bought a used vehicle from Deven Beam, traded in my SUV for a truck. Process was painless, good value for trade-in. Stress free transaction without having to haggle for prices. Will definitely visit Durango Motors again.
Cindy Lewis
2022-03-06
Caleb was wonderful, very helpful throughout the searching and purchasing of a vehicle. Very nice dealership will be back when in need of another vehicle.
Linda Rogers
2022-02-14
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1200 Carbon Junction
Durango, CO 81301
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